If your Master Password for LastPass is ever lost or forgotten, there are several account recovery methods to use to restore access to your Vault. If the recovery options below do not allow you to recover your Master Password, you will need to reset your LastPass account (to keep the same username) or create a brand new LastPass account and re-enter all of your data. LastPass puts you in control of your online life – making it easy to keep your critical information safe and secure so you can access it whenever you want, wherever you are. Save all your passwords, addresses, credit cards and more in your secure vault and LastPass will automatically fill in your information when you need it.
HELP FILE
With 1Password, you’re going to pay a slight premium over LastPass ($35.88 a year for solo use, $59.88 for a family plan, with no free option available) for a polished interface. 1Password and LastPass both generate secure passwords and store them for you, keeping them in a vault you can access across all your devices. Both use one master password to secure your vault, meaning you only need to remember one password to access all of your accounts. 1Password is one of the most secure options available.If you’re moving over from LastPass, you’ll be pleased to see that it has many similar options, including apps and extensions available.
Recover Your Lost Master Password for LastPass
If your Master Password for LastPass is ever lost or forgotten, there are several account recovery methods to use to restore access to your Vault. If the recovery options below do not allow you to recover your Master Password, you will need to reset your LastPass account (to keep the same username) or create a brand new LastPass account and re-enter all of your data.
Please be aware that LastPass Customer Care has no knowledge of a user's Master Password. It is not possible for LastPass Customer Care to reset or change a user's Master Password if it is forgotten.
Additional resources:
Did you previously set up account recovery using facial recognition or fingerprint identification in the LastPass Password Manager mobile app?
Mobile account recovery allows you to use facial recognition or fingerprint identification (i.e., biometrics) for iOS or Android to reset your Master Password using biometrics if it is ever forgotten.
Using Android
Follow these instructions to reset your Master Password using mobile account recovery via biometrics for the LastPass Password Manager app for Android.
Using iOS - Face ID or Touch ID
Follow these instructions to reset your Master Password using mobile account recovery via biometrics for the LastPass Password Manager app for iOS.
Did you previously set up a Master Password hint/reminder?
![1password vs lastpass review 1password vs lastpass review](/uploads/1/3/7/3/137340585/427597611.png)
If you previously set up a Master Password hint/reminder (either during account creation, when you last changed your Master Password, or by manually entering one into your Account Settings), you can have LastPass send you a clue in a reminder email.
Follow these instructions to reset your Master Password using a hint/reminder.
Have you changed your Master Password within the last 30 days?
You can revert to your previous Master Passwordonly if the change had taken place within the last 30 days. Please note that reverting means that your LastPass Vault will be restored exactly the way it was since the last Master Password change, which may result in data loss (i.e., any new items updated/added since the change will not be recovered).
1password Lastpass Security
Follow these instructions to reset your Master Password by reverting to your previous Master Password.
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Did you previously set up SMS account recovery?
Using SMS account recovery will trigger the Master Password recovery flow as long as at least one of your browsers has captured a Recovery One Time Password (which is created by logging in to the extension at least once).
Follow these instructions to reset your Master Password using SMS account recovery.
Have you logged in to the LastPass web browser extension at least once from any browser?
Follow these instructions to reset your Master Password using a Recovery One Time Password on any web browser where you have logged in to the LastPass web browser extension at least once.
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If you still cannot recover your Master Password using any of the options above..
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Unfortunately, the very last and only option available is to Reset Your Account and start over with collecting data (e.g., sites, secure notes, form fill items, creating identities, etc.). This will permanently delete all of your stored encrypted data within your LastPass account, but your account status and some settings will remain untouched.
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Related Articles- How do I reset my Master Password using mobile account recovery on iOS for LastPass?
- How do I reset my Master Password using mobile account recovery on Android for LastPass?
- How do I reset my Master Password using a hint/reminder?
- How do I reset my Master Password using SMS account recovery for LastPass?
- How do I reset my Master Password using a Recovery One Time Password for LastPass?
- Change Your Master Password
- Manage Your Master Password Reminder
- Revert to Your Previous Master Password
- What is a Recovery One Time Password in LastPass?